We strive for you to be completely satisfied with your purchases from Butikmedteknik. If for any reason you are not satisfied with your order, we offer a return policy to make the return process easy and smooth.
Return of Unopened and Unused Goods:
- We accept returns of unopened and unused items within 30 days of the delivery date. The item must be in its original condition and packaging to qualify for a return.
Return of Faulty or Damaged Goods:
- If you receive a faulty or damaged item, please contact us immediately to report the fault. We will replace or refund the item and cover the return shipping costs.
Return process:
- Contact our customer service to request a return within 30 days of the delivery date.
- We will give you instructions on where to return the item and how to prepare it for return.
- Once we have received and inspected the item, we will process your return and refund the amount to the original payment method.
Exception:
- Certain items may be excluded from our return policy for hygienic or safety reasons. Contact us if you are unsure whether your item is eligible for return.
Contact Us: If you have any questions about our return policy or need help with a return, please contact our customer service. We are here to help and make sure you are completely satisfied with your purchase.