Return policy

We strive for you to be completely satisfied with your purchases from Butikmedteknik. If for any reason you are not satisfied with your order, we offer a return policy to make the return process easy and smooth.

Return of Unopened and Unused Goods:

  • We accept returns of unopened and unused items within 30 days of the delivery date. The item must be in its original condition and packaging to qualify for a return.

Return of Faulty or Damaged Goods:

  • If you receive a faulty or damaged item, please contact us immediately to report the fault. We will replace or refund the item and cover the return shipping costs.

Return process:

  1. Contact our customer service to request a return within 30 days of the delivery date.
  2. We will give you instructions on where to return the item and how to prepare it for return.
  3. Once we have received and inspected the item, we will process your return and refund the amount to the original payment method.

Exception:

  • Certain items may be excluded from our return policy for hygienic or safety reasons. Contact us if you are unsure whether your item is eligible for return.

Contact Us: If you have any questions about our return policy or need help with a return, please contact our customer service. We are here to help and make sure you are completely satisfied with your purchase.